How do I make an extras claim?


Contributors can claim ‘EFTPOS style’ with their onemedifund cards at around 30,000 dentists, physiotherapists, optical dispensers, chiropractors, osteopaths, occupational therapists, psychologists and podiatrists Australia wide, that participate in either the HICAPS or IBA health service (subject to benefit eligibility).

To locate a participating practitioner click here or call us on 1800 148 626.

Just swipe your card at the time of service, sign for the service to validate the claim and pay the gap (if applicable). There is no need to lodge a claim form or pay for the whole account as the fund pays your benefit directly to the practitioner.

Please note: You must treat this service like you would a credit card and only sign for services provided. Make sure that you maintain personal control over your onemedifund card at all times. Additional cards are available for other members of your family upon request. Please report any lost or stolen cards to onemedifund immediately.


Simply complete a claim form and attach all accounts and/or receipts and forward to the fund by fax - 1300 673 406, mail - Locked Bag 25, Wollongong NSW 2500, or by email -


You can claim online for a range of Extras services (dental, optical, physiotherapy, chiropractic, podiatry, speech therapy and occupational therapy). All you need to do is login and fill in the details from your receipts. Your claim is done automatically and your benefit is paid straight into your account. You don’t even need to send in your receipts (but you do need to keep your receipts as we may ask for them later to check some of the information).

How do I?

How do I...