Privacy policy


Updated: September 2019
Endorsed by the Board: 26th September 2019

The purpose of this document is to outline the National Health Benefits Australia Pty Ltd (“onemedifund”) policy in relation to Privacy.

This policy has application to the Board of Directors and all employees working with onemedifund, including those of outsourced service providers. The Privacy Policy is available to anyone who requests it and is an integral component to onemedifund’s compliance with the Private Health Insurance Industry Code of Conduct.

Click here to access full Privacy Policy


What to do if you have a complaint?

Any complaint regarding a possible breach of privacy by onemedifund should be directed to the Privacy Officer at the following address:

Locked Bag 25
Wollongong NSW 2500
Phone: 1800 148 626

Independent advice about privacy issues can be obtained from the Office of the Australian Information Commissioner. Contact details are as follows:

Office of the Australian Information Commissioner
GPO Box 5218
Telephone 1300 363 992